Maintaining your garden equipment is essential for their longevity, tailored to your usage frequency and the conditions they endure. We suggest scheduling a yearly service to keep them in top shape, alongside regular checks on the engine oil, using only authentic products found in our stores.
When it comes to servicing or warranty matters, feel free to schedule via phone or simply fill out the form below. Your convenience is our priority.
Our servicing prices are listed below. Please note prices may vary based on the type and the condition of your machine. We do assess all jobs and give customers an indicative price at the time the machine is brought into one of our service locations. No service or repair work will be done and charged to the customer, unless we have received prior approval from you.
Please also be reminded that regular servicing of your Ride on Mower is required as per the manufacturer's instructions.
Your first service is due between 8-10 hours of use or 3 months from the date of purchase (whichever comes first). Many will say this service is one of the most important services as any debris left over of manufacturing in the engine will be removed before major damage can occur or prevented.
This service includes oil change + filter change + tightening of any loose bolts + greasing of chassis + functionality test.
You can carry out this service yourself, however, if you would like this matter professionally attended to, please contact us by emailing "First Service Required" to marketing@theredshed.com.au. Please note that the first service of a domestic ride on typically costs $175 which covers the cost of parts and labour and GST excluding transport costs. First service charges are less (up to $25 less) if you supply the warranty oil that you purchased.
The above applies to Commercial or Professional Ride-Ons as well, regular servicing and maintenance of your Ride-On Mowers is required as per the manufacturer's instructions.
Your first service is due between 8-10 hours of use or 3 months from the date of purchase (whichever comes first).
This service includes oil change + filter change + tightening of any loose bolts + greasing of chassis + functionality test + software updates (if required).
You can carry out this service yourself, however, if you would like this matter professionally attended to, please contact us by emailing "First Service Required" to marketing@theredshed.com.au. Please note that the first service of a domestic ride on typically costs $355 which covers the cost of parts and labour and GST excluding transport costs. First service charges are less (up to $35 less) if you supply the warranty oil that you purchased.
Hourly labour rate of $110 (incl. GST) PLUS the cost of parts, oil and workshop materials
Ride on mowers that are relatively new and serviced annually are generally serviced in approximately 1.5-2 hours. Please contact your local store for more information or bring your ride on mower into one of our service centres to discuss your requirements with a trained consultant. A pick-up and delivery service is also available to assist you with the transportation of your ride-on mower. A firm price will be advised for this service when you give us your location details.
Typical parts required for the ride on mower servicing may include:
Oil ($25), Spark plug ($10.50 ea), Fuel Filter ($20), Air Filter ($35), Oil Filter ($25)
Hourly labour rate of $125 (incl. GST) PLUS the cost of parts, oil and workshop materials
Ride on mowers that are relatively new and serviced annually are generally serviced in approximately 2.5-4 hours. Please contact your local store for more information or bring your ride on mower into one of our service centres to discuss your requirements with a trained consultant. A pick-up and delivery service is also available to assist you with the transportation of your ride-on mower. A firm price will be advised for this service when you give us your location details.
Typical parts required for the ride on mower servicing may include:
Oil ($35), Spark plug ($10.50 ea), Fuel Filter ($20-$40), Air Filter ($40), Oil Filter ($25), Transmission oil top-up ($15), Hydraulic Filters ($50 each)
Typical parts and prices required for servicing include:
Oil ($12), Spark plug ($10.50), Air Filter (From $10-$40), Starter repairs vary from $72.75-$97.00 depending on make and model.
Replacing lawnmower blades:
Typical parts and prices required for servicing include:
Oil ($12), Spark plug ($10.50), Air Filter (From $10-$40), Starter repairs vary from $72.75-$145.50 depending on make and model.
Note: Pressure washer pumps are estimated separately and are not included in the above pricing.
If immediate attention to your machine is required, we offer an on-the-spot service/repair option. We prioritize your machine by assigning a mechanic from a current job to assess or repair your machine for up to 30 minutes, and if possible, rectify the problem. If the issue cannot be resolved within 30 minutes, the machine will need to be booked in for repair, and standard labor rates will apply thereafter. This priority service attracts the fees listed below and engages our mechanic for up to 30 minutes.
Please note: This priority service does not guarantee the machine will be repaired within the 30-minute timeframe, as some repairs may take longer. Additional costs will apply if more than 30 minutes are needed to complete the repair. This service is available on weekdays only, from 8:30 AM to 4:30 PM, and is subject to mechanic availability.
The Priority service fees are listed below
A mechanical assessment fee will apply under the following circumstances:
The minimum mechanical assessment fee for Handheld Tools and Walk behind mowers are $35. Ride-on mower/Generator and Pressure Washer minimum mechanical assessment fee is $75 up to $145.50.
If you decide to buy a replacement product from us then the mechanical assessment fee described above will not be charged.
Your machine has to be clean before mechanical work can be performed. If your product requires cleaning then extra time will be charged for cleaning. This will range from $10 to $25. If you wish to avoid this charge please make sure your product is clean before bringing into the store.
This service fee covers incidental workshop materials such as grease and fuel and is also for waste removal. This charge is at a set amount of $18 for ride-on mowers and $9 for all other products.
There are times, while our technicians are working on your job, they find additional wear and tear or a problem is discovered that was not recognised at the time of booking in. If these problems cannot be repaired within the amount you have authorised, you will be contacted, explained the situation and we will seek your approval for additional funds to be allocated to the job.
