Frequently Asked Questions

We offer Melbourne's biggest range of outdoor power equipment, including lawn mowers, ride ons, chainsaws, log splitters, brush cutters, and garden accessories at the best prices!

We have 7 great Melbourne locations. Visit our Locations page for details. We invite you to visit us for expert advice and hands-on product demonstrations.

You can place an order easily through our website. Browse our categories, select your desired products, and complete your purchase at checkout.

We offer delivery across Australia. Delivery times vary based on your location. Check our Shipping Information page for more details.

Yes! Once your order has shipped, you will receive an email with tracking information so you can monitor your delivery.

We will get in touch to give you the choice of having one delivery when your order is complete or we can send the items that we have first whilst we wait for the back ordered to arrive (no additional delivery charge for this).

We accept returns within 30 days of purchase for unused items in their original packaging. For more details, please refer to our Returns Policy.

To initiate a return, please contact our customer service team at Marketing@TheRedShed.com.au or call us at 1300 136 572. We’ll provide you with the necessary steps.

You can reach our customer service team via email at Marketing@TheRedShed.com.au or by calling us at 1300 136 572. We’re here to assist you!

Yes! We provide repair and maintenance services for all types of outdoor power equipment. Contact us to learn more about our service options.