Servicing

Our servicing prices are listed below. Please note prices may vary based on the type and the condition of your machine. We do assess all jobs and give customers an indicative price at the time the machine is brought into one of our service locations. No service or repair work will be done and charged to the customer, unless we have received prior approval from you.

There are times, while our technicians are working on your job, they find additional wear and tear or a problem is discovered that was not recognised at the time of booking in. If these problems cannot be repaired within the amount you have authorised, you will be contacted, explained the situation and we will seek your approval for additional funds to be allocated to the job.

First Service - Domestic Ride-On Mower

Please also be reminded that regular servicing of your Ride on Mower is required as per the manufacturer's instructions.

Your first service is due between 8-10 hours of use or 3 months from the date of purchase (whichever comes first). Many will say this service is one of the most important services as any debris left over of manufaturing in the engine will be removed before major damage can occur or prevented.

This service includes oil change + filter change + tightening of any loose bolts + greasing of chassis + functionality test.

You can carry out this service yourself, however, if you would like this matter professionally attended to, please contact us by emailing "First Service Required" to marketing@theredshed.com.au. Please note that the first service of a domestic ride on typically costs $175 which covers the cost of parts and labour and GST excluding transport costs. First service charges are less (up to $25 less) if you supply the warranty oil that you purchased.

First Service - Professional/Commercial Ride-On Mower

The above applies to Commercial or Professional Ride-Ons as well, regular servicing and maintenance of your Ride-On Mowers is required as per the manufacturer's instructions.

Your first service is due between 8-10 hours of use or 3 months from the date of purchase (whichever comes first).

This service includes oil change + filter change + tightening of any loose bolts + greasing of chassis + functionality test + software updates (if required).

You can carry out this service yourself, however, if you would like this matter professionally attended to, please contact us by emailing "First Service Required" to marketing@theredshed.com.au. Please note that the first service of a domestic ride on typically costs $355 which covers the cost of parts and labour and GST excluding transport costs. First service charges are less (up to $35 less) if you supply the warranty oil that you purchased.

General Service - Domestic Ride-On Mower

Hourly labour rate of $110 (incl. GST) PLUS the cost of parts, oil and workshop materials

Ride on mowers that are relatively new and serviced annually are generally serviced in approximately 1.5-2 hours. Please contact your local store for more information or bring your ride on mower into one of our service centres to discuss your requirements with a trained consultant. A pick-up and delivery service is also available to assist you with the transportation of your ride-on mower. A firm price will be advised for this service when you give us your location details.

Typical parts required for the ride on mower servicing may include:

Oil ($25), Spark plug ($10.50 ea), Fuel Filter ($20), Air Filter ($35), Oil Filter ($25)

General Service - Professional/Commercial Ride-On Mower

Hourly labour rate of $125 (incl. GST) PLUS the cost of parts, oil and workshop materials

Ride on mowers that are relatively new and serviced annually are generally serviced in approximately 2.5-4 hours. Please contact your local store for more information or bring your ride on mower into one of our service centres to discuss your requirements with a trained consultant. A pick-up and delivery service is also available to assist you with the transportation of your ride-on mower. A firm price will be advised for this service when you give us your location details.

Typical parts required for the ride on mower servicing may include:

Oil ($35), Spark plug ($10.50 ea), Fuel Filter ($20-$40), Air Filter ($40), Oil Filter ($25), Transmission oil top-up ($15), Hydraulic Filters ($50 each)

Lawnmower, Brushcutter, Blower, Chainsaw & Small Engine Services

General Service $72.75 (incl. GST) PLUS the cost of parts. A general service applies when the engine operates normally, and generally includes cleaning or replacing the air filter, changing spark plug and fuel (if required), cleaning engine and cooling fins. Inspect and adjust throttle cable and choke/primer. Check, test, and tune if required.
Major Service $121.25 (incl. GST) PLUS the cost of parts. A major service applies when the engine is not operating normally and combines a general service with a carburetor service. A carburetor service includes cleaning of the fuel tank and fuel lines, servicing carby and jets.

Typical parts and prices required for servicing include:

Oil ($12), Spark plug ($10.50), Air Filter (From $10-$40), Starter repairs vary from $72.75-$97.00 depending on make and model.

Replacing lawnmower blades:

1 Bar Blade = Approx. $30 + $24.25 labour
2 Blades = Approx. $27.50 + $24.25 labour
4 blades = Approx. $55 + $32.25 labour

Generator & Pressure Washer Services

Note: Pressure washer pumps are estimated separately and are not included in the below pricing.

General Service Labour @ $72.75 (incl. GST) PLUS the cost of parts. A general service applies when the engine operates normally, and generally includes cleaning or replacing the air filter, changing spark plug and fuel (if required), cleaning engine and cooling fins. Inspect and adjust throttle cable and choke/primer. Check, test electrical output or water pressure and tune if required.
Major Service $121.25 (incl. GST)PLUS the cost of parts. A major service applies when the engine is not operating normally and combines a general service with a carburettor service. A carburettor service includes cleaning of the fuel tank and fuel lines, servicing carburettor and cleaning of jets.

Typical parts and prices required for servicing include:

Oil ($12), Spark plug ($10.50), Air Filter (From $10-$40), Starter repairs vary from $72.75-$145.50 depending on make and model.

Curbside (On-the-spot Service/Repair Option available on weekdays only, from 8:30 AM to 4:30 PM!)

If immediate attention to your machine is required, we offer an on-the-spot service/repair option. We prioritize your machine by assigning a mechanic from a current job to assess or repair your machine for up to 30 minutes, and if possible, rectify the problem. If the issue cannot be resolved within 30 minutes, the machine will need to be booked in for repair, and standard labor rates will apply thereafter. This priority service attracts the fees listed below and engages our mechanic for up to 30 minutes.

Please note: This priority service does not guarantee the machine will be repaired within the 30-minute timeframe, as some repairs may take longer. Additional costs will apply if more than 30 minutes are needed to complete the repair. This service is available on weekdays only, from 8:30 AM to 4:30 PM, and is subject to mechanic availability.

The Priority service fees are listed below

Small engines + walk behind mowers ($75(0.5 hour) + Parts)
Ride on mowers and Vehicles with machines fitted that cannot be removed ($97(0.5 hour) + Parts)
Commercial Tractors + Riders ($110(0.5 hour) + Parts)
Tyre Fitment/Repair ($48.50 + Parts)

Minimum Mechanical Assessment Fees

A mechanical assessment fee will apply under the following circumstances:

After work has commenced and it has been discovered that additional costs will apply to this job and you decide not to go ahead with the work.
If we decide not to service your product because:

it is not a recognised brand or
it is very old or
the work required exceeds the cost of a new similar product and we make the decision not to do the job.

The minimum mechanical assessment fee for Handheld Tools and Walk behind mowers are $35. Ride-on mower/Generator and Pressure Washer minimum mechanical assessment fee is $75 up to $145.50.

Replacement Product

If you decide to buy a replacement product from us then the mechanical assessment fee described above will not be charged.

Cleaning Charges

Your machine has to be clean before mechanical work can be performed. If your product requires cleaning then extra time will be charged for cleaning. This will range from $10 to $25. If you wish to avoid this charge please make sure your product is clean before bringing it into the store.

Workshop, Environmental and Disposal Charges

This service fee covers incidental workshop materials such as grease and fuel and is also for waste removal. This charge is at a set amount of $24.95 for ride-on mowers and $13.50 for all other products.

We look forward to serving you.

Servicing Enquiries